The Resource Hub for Patient Safety Professionals
Courses, tools, frameworks and guides - built around human factors, systems thinking, PSIRF and the approaches to learning from patient safety incidents.


Built by specialists in patient safety
- Developed by a team approved on the NHS England procurement framework
- Meets the requirements for PSIRF training set out by NHS England
- Accredited by the Chartered Institute of Ergonomics and Human Factors
- Developed by practitioners, for practitioners
We aim to make patient safety achievable. Create your Systems Hub account to download our free resources.
Everything you need, in one place
Systems Hub brings together structured learning and practical resources designed around the work you do.
Whether you're leading improvements, supporting a team, or developing your human factors skills, Systems Hub is designed to support your day to day, as well as your continuing professional development.
You can explore what's available before committing to any paid content, and return whenever it's useful to you.

Courses
Self-paced, PSIRF-aligned learning you can work through and build skills you can use from day one.

Resources
Frameworks, tools, templates and guides organised so you can find what you need, when you need it.

Insights
Reflections and practice notes from people who are doing this work across healthcare.

Free & Premium
A wide range of freely accessible resources, plus premium tools available to purchase.
Built for people doing this work
Approaches to improving patient safety and experience are evolving quickly, and teams are often left to work it out with limited support. We build our resources from a golden thread of compassion and human factors, developed with the organisations we work with and tested before they reach you - as that's where the need is greatest. Our scope is broad, from PSIRF and governance in patient safety, to complaints handling and compassionate engagement, essentially anything that affects safety and experience in healthcare.
Whether you're leading learning responses, working through complaints and safety concerns, or developing your human factors skills, this is for people who care about getting it right, and about supporting those affected when it doesn't.

Patient safety leads & managers
Strengthening PSIRF maturity and embedding a genuine learning culture.
Practitioners building their skills
Building from the fundamentals into systems thinking across patient safety.
Human factors specialists
Applying human factors in a patient safety context and building on your existing expertise.
Patient safety is a practice, not a destination. Systems Hub is here to support yours.
Specialists in healthcare human factors
Healthcare is complex, and sometimes the best resource is a person, not a resource library.
Morgan Human Systems, the consultancy behind Systems Hub, offers live training, coaching and governance evaluation, bringing specialist support directly into your organisation when you need it.

