Study: Build confidence in your practice through structured learning
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Self-directed and live taught, accredited courses — built by professionals who understand the complexity of patient safety.
Accredited, self-paced learning you can work through in your own time.
Designed and delivered by experienced NHS practitioners and human factors specialists, this interactive online course builds the confidence, tools and judgement to lead meaningful learning from patient safety incidents across any healthcare setting.
Live, in-person training delivered by the Morgan Human Systems team.
What separates a complaint response that closes the door from one that opens up real learning? This training day gives investigators the answer! It combining statutory knowledge of the complaints framework with the practical skills to manage difficult conversations, build clear chronologies, and write empathetic,…
This half day executive and senior leader level session goes beyond the technical requirements of PSIRF to build practical confidence in your oversight role. Led by faculty who co-authored the Oversight Roles and Responsibilities Specification with NHS England, the session provides unique insight into the…
This one-day interactive workshop is for anyone involved in patient care delivery or patient safety work. Led by faculty with deep expertise in PSIRF implementation, it introduces PSIRF as a fundamentally different approach - one that prioritises learning, compassion, and system improvement over blame -…
This one-day workshop introduces PSIRF as a fundamentally different approach: one that prioritises learning, compassion, and system improvement over blame. Led by faculty with deep expertise in patient safety, the session blends essential knowledge with interactive discussion, honest reflection, and space to explore the challenges…
We’re proud to have worked with organisations across healthcare, from acute trusts to primary care, mental health to community services, NHS to independent and charity, and with people at every level of patient safety practice. We’re committed to sharing what that experience teaches us, and everything we build is tested in practice before it reaches you.
We aim to make patient safety achievable. Create your Systems Hub account to download our free resources.
“Highly knowledgeable, credible and professional.”
Andrew Broderick, Chief Nurse, NHS Blood and Transplant
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