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Engaging Families Walkthrough
A practical walkthrough on Engaging Families for patient safety teams.
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Courses, tools, frameworks and guides — built around systems thinking, PSIRF and the real work of learning from patient safety incidents.
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Resources to overcome your common challenges
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Duty of Candour Walkthrough
A practical walkthrough on Duty of Candour for patient safety teams.
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After-Action Reviews Walkthrough
A practical walkthrough on After-Action Reviews for patient safety teams.
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SEIPS in Practice Walkthrough
A practical walkthrough on SEIPS in Practice for patient safety teams.
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Free
Human Factors Walkthrough
A practical walkthrough on Human Factors for patient safety teams.
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Safety Culture Walkthrough
A practical walkthrough on Safety Culture for patient safety teams.
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Free
Governance & Oversight Walkthrough
A practical walkthrough on Governance & Oversight for patient safety teams.
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Duty of Candour Walkthrough
A practical walkthrough on Duty of Candour for patient safety teams.
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Observation & Insight Template
A practical template on Observation & Insight for patient safety teams.
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PSIRF Implementation Walkthrough
A practical walkthrough on PSIRF Implementation for patient safety teams.
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Duty of Candour Template
A practical template on Duty of Candour for patient safety teams.
More information →Free
Governance & Oversight Template
A practical template on Governance & Oversight for patient safety teams.
More information →Free
After-Action Reviews Walkthrough
A practical walkthrough on After-Action Reviews for patient safety teams.
More information →Free
Human Factors Walkthrough
A practical walkthrough on Human Factors for patient safety teams.
More information →Free
Learning Responses Template
A practical template on Learning Responses for patient safety teams.
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Board-Level Assurance Template
A practical template on Board-Level Assurance for patient safety teams.
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Patient Safety Investigations Walkthrough
A practical walkthrough on Patient Safety Investigations for patient safety teams.
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Human Factors Template
A practical template on Human Factors for patient safety teams.
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SEIPS in Practice Walkthrough
A practical walkthrough on SEIPS in Practice for patient safety teams.
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Safety Culture Walkthrough
A practical walkthrough on Safety Culture for patient safety teams.
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Proportionate Responses Template
A practical template on Proportionate Responses for patient safety teams.
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Psychological Safety Template
A practical template on Psychological Safety for patient safety teams.
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SEIPS in Practice Template
A practical template on SEIPS in Practice for patient safety teams.
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Safety Culture Template
A practical template on Safety Culture for patient safety teams.
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Engaging Families Walkthrough
A practical walkthrough on Engaging Families for patient safety teams.
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Systems Thinking Walkthrough
A practical walkthrough on Systems Thinking for patient safety teams.
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MDT Reviews Template
A practical template on MDT Reviews for patient safety teams.
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Free
Continuous Improvement Template
A practical template on Continuous Improvement for patient safety teams.
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Incident Response Planning Template
A practical template on Incident Response Planning for patient safety teams.
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Systems Thinking Template
A practical template on Systems Thinking for patient safety teams.
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A systems approach to learning from patient safety incidents
Designed and delivered by experienced NHS practitioners and human factors specialists, this interactive online course builds the confidence, tools and judgement to lead meaningful learning from patient safety incidents across any healthcare setting.
Latest insights from the team
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22 June 2026
Governance that actually improves safety
A short walkthrough of how to build oversight that drives learning rather than box-ticking.
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22 June 2026
Supporting families with compassion after an incident
Practical, human guidance on involving and supporting families and carers following a patient safety incident.
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22 June 2026
Leading your first patient safety investigation
A calm, structured approach to facilitating a systems-based investigation when it is your first time leading one.
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22 June 2026
Five practical lessons from PSIRF implementation
What we have learned helping teams move from policy to practice under the Patient Safety Incident Response Framework.
Read more →Built by people who know this work
- Approved on the NHS England procurement framework
- Senior clinical leadership with experience at board and operational level
- Aligned with CIEHF human factors principles
- Developed by practitioners, for practitioners
We built this because we couldn’t find it anywhere else. We hope you find it useful.
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