Considerations for Compassionate Engagement with Patients, Families and Carers

Considerations for Compassionate Engagement with Patients, Families and Carers

Compassionate engagement with patients, families and carers is one of the four core pillars of PSIRF and one of the most demanding parts of the role. This resource is for those supporting people affected by a patient safety incident, covering everything from preparing for first contact to managing difficult conversations and sharing the draft report.